T&C

Copyright

The content on these pages and on our products, our product designs and images are subject to German copyright law.
Reproduction, processing, distribution, and any type of exploitation outside the limits of copyright law require the written consent of the author or creator.
Downloads and copies of this site are not permitted and not allowed for commercial use. Should you nevertheless become aware of a copyright infringement, we ask you to notify us accordingly.

Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

Right of withdrawal
The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of cancellation, you must notify us: faulandfidget@gmail.com, by means of a clear statement (email) of your decision to withdraw from this contract. 

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have canceled this contract. This deadline is met if you send the goods before the expiry of the 14-day period. You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely for these contracts.

Delay in acceptance
(1) If the customer defaults on acceptance or culpably violates other obligations to cooperate, we are entitled to demand compensation for the resulting damage, including any additional expenses. Further claims remain reserved. This does not apply if the customer effectively exercises their right of withdrawal, if they are not responsible for the circumstances that led to the impossibility of delivery, or if they were temporarily prevented from accepting the offered service, unless we had notified them of the service a reasonable time in advance.

(2) The purchase price shall bear interest during the period of default. The default interest rate shall be five percentage points per annum above the base interest rate of the European Central Bank. For legal transactions between entrepreneurs, the interest rate shall be nine percentage points above the base interest rate.

(3) The customer reserves the right to prove that damages of the claimed amount have not occurred or are at least significantly lower. The risk of accidental loss or accidental deterioration of the purchased item shall pass to the customer at the time the customer defaults on acceptance or payment.

Warranty
(1) If the purchased item is defective, the statutory liability for defects applies. In the event of a defect, the customer has the choice of whether subsequent performance should be carried out by repair or replacement. However, we are entitled to refuse the type of subsequent performance chosen by the customer if it would only be possible at disproportionate costs and the other type of subsequent performance would not result in significant disadvantages for the customer.

(2) If subsequent performance fails or we refuse subsequent performance altogether, the customer may, at his or her discretion, demand a reduction of the purchase price (abatement) or declare withdrawal from the contract. Any claims for damages by the customer remain unaffected.

(3) If the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB), the following applies to the customer's warranty claims: Obvious defects must be reported to the provider in writing immediately, at the latest within 14 calendar days of delivery of the goods; hidden defects must also be reported in writing immediately, at the latest within 14 calendar days of their discovery. If the defect is not reported in a timely manner, the customer's warranty rights with regard to the defect not reported in a timely manner are excluded. This does not apply, however, if the provider fraudulently concealed the defect and/or provided a corresponding guarantee. Warranty claims expire - except in the case of claims for damages - within one year of delivery of the purchased item to the entrepreneur.

(4) All goods in our shop are subject to statutory warranty.

Liability
(1) The provider is liable without limitation for any legal reason

in the event of intent or gross negligence, in the event of intentional or negligent injury to life, body or health, due to a guarantee promise, unless otherwise regulated in this regard, due to mandatory liability such as under the Product Liability Act.

(2) If the provider negligently breaches a material contractual obligation, liability is limited to the typical, foreseeable damages under the contract, unless unlimited liability applies in accordance with the above paragraph. Material contractual obligations are obligations that the contract imposes on the seller according to its content to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place, and on whose compliance the customer can regularly rely.

(3) Otherwise, the provider’s liability is excluded.

(4) The above liability provisions also apply with regard to the liability of the provider for its vicarious agents and legal representatives.

(5) The customer shall indemnify the provider against any claims by third parties – including the costs of legal defense at their statutory amount – which are asserted against the provider due to unlawful or contractually infringing actions by the customer.

Data Protection
We treat personal data confidentially and in accordance with statutory data protection regulations. Data will not be shared without the express consent of the data subject, or will only be shared as necessary to process the contract, for example, with companies entrusted with delivering the goods. 

Final provisions
The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, unless this choice of law deprives a consumer of mandatory consumer protection standards.

Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr .